Agent 12 — From request to journey

ONE REQUEST.THE WHOLEJOURNEY.

Corporate travel from request to expense: policy checked automatically, options gathered from connected travel sources, costs estimated, approvals routed, and the itinerary organised in one place.

  • —Requests checked against travel policy before anyone books
  • —Flight and hotel options compared with cost estimated
  • —Approval, itinerary and expense preparation in one workflow
Section 02

The business problem

Business travel is administratively expensive: the arranging, the checking, the approving and the reclaiming all happen in different places.

  • Employees search booking sites during working hours
  • Policy compliance checked after the fact, if at all
  • Approvals requested by email and lost
  • Itineraries assembled from confirmation emails
  • Receipts collected weeks later for expenses
  • Travel spend visible only when the invoices arrive
Section 03

What MAARA actually provides

Travel request and approval workspacePolicy engineOption gathering through connected travel sourcesItinerary generation and traveller informationCalendar and document integrationTravel dashboard and expense preparation
Section 04

What can it do?

Business trip requests

An employee describes the trip in plain language — route, dates, purpose, budget — and MAARA turns it into a structured request.

Policy checking

Applies your written travel policy: cabin class by grade and duration, hotel caps by city, advance-booking rules and approval thresholds.

Flight search

Gathers options from the travel sources you have connected, showing times, routing, fare conditions and policy status.

Hotel search

Options within the location and budget requested, with distance to the meeting address where available.

Cost estimate

Total estimated trip cost including flights, hotel, transfers and expected expenses, before approval is requested.

Approval workflows

Routes to the correct manager with the policy result and cost attached, and records the decision.

Supported booking process

Booking is completed through your travel management company or connected supplier. Availability and price are confirmed at the point of booking, not before.

Itinerary generation

One itinerary with flights, hotel, transfers, meetings and local information, shared with the traveller.

Traveller information

Passport and visa expiry, loyalty numbers, seating preferences and emergency contacts held securely.

Calendar integration

Travel and meetings placed into connected calendars automatically.

Document organisation

Confirmations, tickets, visas and receipts stored against the trip.

Trip notifications

Reminders and status updates through supported channels.

Expense preparation

Assembles the trip's costs and receipts into a draft expense claim for the traveller to confirm.

Travel dashboard

Upcoming trips, spend by department, policy exceptions and approvals outstanding.

Section 05

How does it actually work?

Source

An employee writes: 'London → Dubai, 14–17 October, client meeting on the 15th, hotel budget £180/night'

  1. 01

    Request structured and checked against company travel policy

  2. 02

    Options collected from connected travel sources

  3. 03

    Flights compared on time, routing, fare conditions and policy fit

  4. 04

    Hotels compared within budget and proximity to the meeting

  5. 05

    Total cost estimated

  6. 06

    Employee selects, manager reviews and approves

  7. 07

    Booking completed through the supported booking process

  8. 08

    Itinerary organised and shared

  9. 09

    Travel documents stored against the trip

  10. 10

    Expense claim prepared on return

One sentence in; a compliant, approved, organised trip out.

Section 06

What will you see inside?

New request

Plain-language trip description.

Policy result

What complies, what needs an exception.

Options

Flights and hotels compared with cost.

Approvals

Pending and decided, with reasons.

Itinerary

Full trip in one view.

Documents

Tickets, visas and confirmations.

Travel dashboard

Upcoming trips and spend by department.

Expenses

Draft claim assembled from the trip.

Section 07

A real business example

An engineering consultancy with 60 travelling staff

Before MAARA

  • Engineers book their own travel on consumer sites
  • Policy breaches are discovered at expense time
  • Approvals sit in inboxes for days
  • Itineraries live in forwarded emails
  • Travel spend is known only after invoices arrive

With MAARA

  • Requests are structured and policy-checked immediately
  • Options are gathered from connected sources within budget
  • Approvals are routed with cost and policy result attached
  • One itinerary is shared and kept updated
  • Spend by department is visible as trips are approved
Section 08

What gets automated?

Employee does this todayMAARA handles / assistsEmployee still controls
Searches booking sites for optionsGathers options from connected travel sourcesChooses the option that suits the trip
Interprets the travel policy manuallyApplies the policy rules automaticallyApproves exceptions where justified
Chases approval by emailRoutes the request with cost and policy resultMakes the approval decision
Builds the itinerary from confirmationsGenerates and maintains one itineraryConfirms meeting arrangements
Collates receipts weeks laterAssembles a draft expense claimConfirms and submits the claim
Section 09

Before vs with MAARA

Ad-hoc consumer bookings
Structured, policy-checked requests
Policy checked after the trip
Policy applied before approval
Approvals lost in email
Approvals routed and recorded
Itinerary in forwarded emails
One maintained itinerary
Spend known after invoicing
Spend visible at approval
Section 10

The business result

  • Less working time lost to arranging travel
  • Higher policy compliance without policing
  • Travel spend visible before it is committed
  • Faster approvals and fewer delayed bookings
  • Cleaner expense process with fewer missing receipts
Section 11

Who is it for?

Engineering and consulting firmsSales-led organisationsEnergy and resources companiesConstruction groups with site travelUniversities and research bodiesMedia and production companies
Section 12

MAARA vs human control

MAARA does not have access to every airline or hotel. Options, availability and booking depend on the travel management company and travel integrations you connect. Approvals and payment authority remain with your managers.